Account information not received?

After an order is placed, an Account Information email is sent to you. Sometimes this email can be delayed or marked as spam depending on your email provider. In the event that this occurs, please check your spam and junk email folders.

If you still can't find the email, you can view all of your Shock Hosting account emails here: https://shockhosting.net/portal/clientarea.php?action=emails

  • 728 Users Found This Useful
Was this answer helpful?

Related Articles

Can I setup automatic payments?

Yes, currently we only accept automatic payments through PayPal and Credit Cards.To create an...

How can I receive a refund or cancel?

We provide a 7-day refund policy. This policy is determined on a case-by-case basis. In order to...

Common 2Checkout Errors

Authorization Failed: Do Not HonorReason for the message: The information passes validation on...

What payment methods do you accept?

Shock Hosting accepts PayPal, Credit/Debit Cards, Alipay, and Crypto Currency.Don't have any of...

How do I use an account credit?

If you have an account credit balance, it will automatically apply to any future invoices such as...