Knowledgebase

Can you create a custom plan? Yes, we can create custom shared, reseller, and VPS hosting plans that are tailored to your...

Do you have a looking glass or test IP address? Yes, we maintain a looking glass in all of our datacenter locations that includes a network...

How long does it take to receive my service? Instantly! All services are provisioned once payment is received.

What is the ID protection addon for domains? ID protection (also known as WHOIS protection) is an addon for domain registrations that hides...

Where are your servers located? Shock Hosting currently has servers located in the following datacenter locations: New York...

Which datacenter location should I choose? In most cases, you should choose the datacenter location that is closest to your visitors. For...