Support Department - [email protected]
Sales Department - [email protected]
Billing Department - [email protected]
Abuse Department - [email protected]
To open a direct ticket with any of the above departments, please click here.
Toll Free - +1 844-812-8020
International - +1 732-812-8020
Shock Hosting LLC
371 Hoes Lane, Suite 200
Piscataway, NJ 08854
USA
Our support team is available 24/7 and aims to respond to all support related requests within 30 minutes.
For non-support related requests such as sales or billing we will still respond as quickly as possibly but our response take up to 3 business days.
If you would like to submit a complaint, please open a support ticket or send an email to the relevant department.
We will respond to your complaint within 3 business days.